Question 1

What data is taken into account for the creation of the audit?

Accepted Answer

The audit analyzes more than 100 criteria including: performance (loading speed, response time), technical SEO (meta tags, HTML structure, structured data), accessibility (WCAG, contrast, keyboard navigation), security (HTTPS, security headers), and UX (responsive design, mobile compatibility).

Question 2

How long does it take to generate an audit?

Accepted Answer

A full audit is generated on average in less than 2 minutes. The time may vary slightly depending on the size of the analyzed site.

Question 3

Can I customize the audits with my brand?

Accepted Answer

Yes! All plans include white label. You can add your logo, your colors, your contact information and customize the sections displayed in the audit.

Question 4

In what format are audits generated?

Accepted Answer

Audits are available in high-quality PDF, ready to be sent by email.

Question 5

What is an interactive PDF report?

Accepted Answer

Interactive reports (Pro/Agency) add clickable elements: phone, email, LinkedIn profile and Calendly button to take an appointment directly from the PDF.

Question 6

Can I analyze multiple URLs simultaneously?

Accepted Answer

Yes, depending on your plan: 3 URLs for Starter, up to 15 for Pro, and up to 100 for Agency.

Question 7

How does billing work?

Accepted Answer

You are billed monthly by credit card. Billing is automatic and you receive an invoice by email after each payment.

Question 8

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel at any time from your dashboard. The cancellation takes effect at the end of your current billing period.

Question 9

What happens if I exceed my monthly quota?

Accepted Answer

If you exhaust your credits before the end of the month, you can buy top-up packs (valid for life) directly from your dashboard to continue your analyses without waiting.

Question 10

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, at any time. The upgrade is immediate, the downgrade will take effect at the next billing cycle.

Question 11

Do you offer discounts for annual payment?

Accepted Answer

Currently, only monthly billing is available. Contact us for specific needs.

Question 12

What type of support do you offer?

Accepted Answer

Email support for all plans with a response within 24 hours. The Agency plan benefits from priority support with a response within 4 hours.

Question 13

Do you offer training for the tool?

Accepted Answer

Yes, we offer personalized support to help you integrate the tool into your sales process (Agency plan).

Question 14

Can I request specific features?

Accepted Answer

Absolutely! We listen to our users. Send us your suggestions via the contact form.

Question 15

What types of sites can you analyze?

Accepted Answer

We can analyze any website publicly accessible via HTTP/HTTPS. Password-protected sites or those in local development are not compatible.

Question 16

Is the analyzed data stored?

Accepted Answer

Audit results are stored in your dashboard for later consultation. Raw data is not kept beyond the generation of the report.

Question 17

Are audits GDPR compliant?

Accepted Answer

Yes, all data is hosted in Europe and we are 100% GDPR compliant.

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